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Customer care

Welcome to Massimo Melchiorri Customer Care section, you will find answers to some of the most frequently asked questions concerning our sale conditions and our services, together with detailed information about your online purchases, such as your order status, shipping and delivery times or return procedure.
If you need assistance in order to improve your shopping experience, please don’t hesitate to contact us.
Our Customer Care team will be pleased to help you from Monday to Friday: 09.30-12.30 and 15.30-18.00

phone: +39 334 2980441
email at: customercare@massimomelchiorri.it or fill the following form with your request.

 

Orders and returns

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Information about the article. 13 of Legislative Decree. N. 196/2003 on protection of personal data. In compliance with the provisions of Law 196/2003 we inform you that the data provided will be used for our marketing and promotional communications. The data will be treated with the aid of computer systems and and 'excluded the disclosure to third parties. Providing data is optional. You may exercise all the rights under Art. 7 of Legislative Decree. N. 196/2003 Read our privacy

free shipping

All of our shoes will be shipped worldwide
the service is totally free in Europe
See our shipping methods

100% secure payments

Secure with PayPal the most widely used method
in the world
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customer care

Italy +39 334 2980441 // customercare@massimomelchiorri.it
Monday to Friday h: 09:30 12:30 // 15:30 18:00
Go to page requests by email

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